abd7's Privacy Policy

1. Introduction

abd7 is a reliable online betting and casino platform serving users in Bangladesh. We believe your privacy is a fundamental right. This Privacy Policy ("Policy") describes how abd7 collects, uses, stores, and protects your personal information.

By using our services, you agree to the terms of this Policy. We recommend that you read it carefully and contact our support team if you have any questions.

2. What Information We Collect

abd7 may collect the following types of information:

2.1 Information You Provide Directly

When you create an account or log in, we collect:

• Full name and date of birth (for age verification — only users aged 21 or above are permitted)
• Email address and mobile number
• Payment method details (bKash, Nagad, or Rocket account number)
• Any contact information you choose to provide

2.2 Automatically Collected Information

When you use our platform, the following may be collected automatically:

• IP address and device identifier information
• Browser type and operating system information
• Page visit logs and session duration
• Data collected through cookies and similar tracking technologies
• Gaming and betting history and transaction records

2.3 Information Received from Third Parties

For the purposes of identity verification and fraud prevention, we may receive limited information from trusted third-party services. This information is used solely to ensure legal compliance.

3. Purposes of Data Use

abd7 uses the information we collect for the following purposes:

3.1 Service Delivery and Operations

• Creating and managing your account
• Processing transactions via bKash, Nagad, and Rocket
• Managing your betting and gaming activity
• Providing bonuses, promotions, and cashback benefits

3.2 Security and Fraud Prevention

• Account protection and prevention of unauthorized access
• Identifying and investigating suspicious transactions
• Verifying user identity

3.3 Communication and Support

• Sending important notifications related to your account
• Providing 24/7 live chat and email support
• Resolving technical issues

3.4 Service Improvement

• Analyzing and improving the user experience
• Planning new features and services
• Monitoring the technical performance of the platform

4. Legal Basis for Data Processing

We process your information on the following legal bases:

• Contract Performance: Processing information necessary to enter into and fulfill a service agreement with you.
• Legal Obligation: Storing and processing information to comply with applicable laws and regulations.
• Legitimate Interests: Our legitimate business interests in fraud prevention, ensuring security, and improving service quality.
• Consent: Your provided consent for marketing communications and optional features.

5. Data Sharing and Disclosure

abd7 does not sell your personal information to third parties. However, information may be shared in the following limited circumstances:

5.1 Service Provider Partners

We work with trusted third-party service providers who carry out specific functions on our behalf — such as payment processing, identity verification, and technology infrastructure. These partners' use of your information is strictly limited in purpose and they are required to comply with our privacy standards.

5.2 Legal Obligations

We may disclose necessary information in response to a court order, legal process, or a lawful request from a competent authority. In such cases, we will disclose only the information that is legally required.

5.3 Business Transfers

If abd7 undergoes a merger, acquisition, or asset sale, user information may be transferred. In such circumstances, we will notify you in advance and give you a choice before the new policy takes effect.

6. Cookies & Tracking Technologies

abd7 uses cookies and similar technologies to improve your browsing experience and analyze platform performance.

6.1 Types of Cookies

• Essential Cookies: Required to maintain login sessions and ensure security. These cannot be disabled.
• Functional Cookies: Used to remember your preferences and settings.
• Analytics Cookies: Collect usage statistics to improve our services.

6.2 Cookie Controls

You can control cookies through your browser settings. However, disabling essential cookies may cause some features of our service to not function properly.

7. Data Security Measures

To ensure the protection of your information, abd7 has implemented industry-standard technical and administrative measures:

• SSL Encryption: All data transmission between your device and our servers is secured through SSL/TLS encryption.
• Access Controls: Only authorized personnel may access your information, and only as required for their specific role.
• Regular Audits: We conduct regular system audits to identify security vulnerabilities.
• Data Minimization: We collect only the information that is necessary and do not retain unnecessary data.
• Staff Training: All members of our team are trained on privacy and data protection.

8. Your Rights

You have the following rights regarding your personal information:

8.1 Right of Access

You may request a copy of the information we hold about you.

8.2 Right to Rectification

If your information is inaccurate or incomplete, you may request that it be corrected.

8.3 Right to Erasure

In certain circumstances, you may request that your information be deleted; however, we may be required to retain some information due to legal obligations.

8.4 Right to Object to Processing

You may object to the use of your information for marketing purposes and withdraw your consent at any time.

8.5 Right to Data Portability

In some cases, you may request your information in a structured, commonly used format.

To exercise these rights, please contact our support team. We generally respond to requests within a reasonable time after receipt.

9. Data Retention Period

abd7 retains your personal information for as long as necessary to fulfill the purpose for which it was collected, or as required by applicable law.

• Active Accounts: For as long as your account remains active.
• Transaction Records: Financial and transaction-related information is retained for the period required under applicable law.
• Inactive Accounts: If your account is inactive for an extended period, we will contact you and notify you before any information is deleted.

10. Protection of Minors

abd7 is intended only for individuals aged 21 or above. We do not knowingly collect personal information from any minor.

If we become aware that a minor is using our services, we will immediately close the relevant account and delete the information collected.

11. Third-Party Links

Our platform may contain links to third-party websites or services. This Policy applies only to abd7's services. We are not responsible for the privacy practices of third parties and recommend that you read their policies before visiting such sites.

12. Policy Changes

abd7 may update this Privacy Policy from time to time. For significant changes, we will send a notification to your registered email or display a clear notice on the platform.

Continuing to use our services after a change means you agree to the updated Policy. We always display the date of the latest update at the top of this page.

13. Privacy Contact

If you have any questions, concerns, or requests regarding this Privacy Policy, or wish to exercise your data rights, please contact our support team:

We will process any privacy-related request you make as quickly as possible and with the utmost care.